I’m delighted to be writing the first of what will be a regular series of articles about life as a Frank Harris Property Manager. If all goes to plan, this will be a space where we can share residential legislation changes, our wisdom, experience…and occasional despair!
Firstly, allow us to introduce ourselves. We are the team who will be behind everything that you read here: we are Ewelina Swatek, Rob Joyce, Rob Pearson, Parris Phillips and Francesca Sapiano. We have created an Avatar of ourselves for this blog (take a look below), but of course you can meet us in person, in all our glory, whenever we meet you to talk through any aspect of your tenancy – a leak, a repair, or maybe about that Labrador you’re looking after ‘for a friend’.
To give you some peace of mind, we have over 35 years of combined experience in the industry; we negotiate about 200 deposits releases and make about 800 property visits each year, whilst also each answering about 10,000 emails about anything from… well, basically about anything at all. If it can fit between four walls then it’s likely we’ve researched it and written to someone about it. If it can’t fit between four walls – well we’ve likely dealt with it. We look back fondly on the time we had to reassure a resident that their 6th floor flat wasn’t at risk from the flood warning they’d just seen on TV. We admit we’re still left bemused about when we were asked what a letterbox was.
So, it’s probably fair to say that we have a few stories to share with you in the posts to come. For a bit of fun, we thought you might be interested to read the Cambridge Dictionary’s definition of a property manager below and one of my own; feel free to tweet or comment an extra one of your own, but don’t be too brutal…
Property manager (n) UK / USA:
A person who manages land and buildings as a business, including keeping buildings in good condition and renting property.
An unexpected and interfering step-parent who you weren’t aware came with your tenancy agreement.
Get in touch if there’s anything about renting in particular that you’d like us to cover in our blogs, we’re always here to help.
Yes there are two Robs, neither one of us will be Bob, Bobby or Robert, we both prefer Rob… you’ll get used to it.